Merging healthcare facilities can be a smart move for growth, efficiency, and expanding patient access. Operational planning and financial alignment often take priority, but many organizations overlook one crucial piece: credentialing.
When facilities merge, credentialing becomes more than routine paperwork. It plays a direct role in maintaining compliance, protecting revenue, and ensuring providers stay in-network with insurance payers. If handled incorrectly or too late, credentialing issues can cause payment delays and service disruptions.
Below, we’ll break down how credentialing impacts new ownership transitions and what steps you should take early in the merger process.
Why Credentialing Matters in Facility Mergers
Credentialing is the process of verifying that healthcare providers meet the qualifications required to deliver care under specific payer networks. During a merger, organizations must update credentialing to reflect new ownership structures, tax IDs, and facility information.
A merger often means you need to re-credential providers or inform payers, even if those providers are already credentialed. This step ensures providers maintain their in-network status and continue to receive reimbursement without interruption.
Without proper credentialing updates, merged facilities may face:
- Delayed or denied insurance payments
- Temporary removal from payer networks
- Compliance concerns and audit risks
- Frustration among staff and patients
That’s why it’s important to work with an experienced credentialing specialist early in the planning phase—not after the merger is done.
Steps to Take Early in the Merger Process
Handling credentialing early can save time, reduce stress, and prevent financial setbacks. Here are the key steps to keep your transition on track:
1. Perform a Credentialing Audit
Before the merger closes, review the credentialing status of every provider and facility involved. A certified provider credentialing specialist can help identify missing documents, outdated credentials, or upcoming expirations.
2. Update Ownership and Tax ID Information
Payers need to be informed of any changes to facility ownership, legal names, or tax identification numbers. Failing to update this information can cause payers to reject claims—even if the providers themselves remain unchanged.
3. Notify Payers in Advance
Many insurance payers require 30 to 90 days’ notice for changes related to facility mergers or acquisitions. Submit the necessary paperwork as early as possible to allow time for processing and approval.
4. Plan for Re-Credentialing Where Needed
Some payers may require full re-credentialing for certain providers or services under the new structure. Starting early ensures your team completes credentialing and becomes active by the time the merger goes live, since the process can take weeks.
5. Track All Deadlines and Submission Requirements
Each payer has unique forms, timelines, and documentation rules. Missing a single requirement can delay the entire process. Partnering with a credentialing specialist helps keep everything organized and submitted on time.
How AT Contracting Solutions Can Help
Navigating credentialing during a facility merger requires knowledge, planning, and attention to detail. At AT Contracting Solutions, we handle the entire credentialing process so your team doesn’t have to worry about it.
Our certified provider credentialing specialists ensure:
- Accurate, timely submissions to all major payers
- Updates to ownership, tax ID, and NPI information
- Re-credentialing support where required
- Ongoing compliance and documentation tracking
Whether you’re merging, acquiring, or growing your services, we make sure credentialing doesn’t hold you back.
Contact AT Contracting Solutions today to see how our credentialing team can support your transition and help you stay focused on patient care.